UK STANDARD DELIVERY
Standard delivery to the UK mainland (excluding Highlands) will take between 4-6 working days from when the order is placed and it’s free. Standard delivery to Ireland, Highlands, Channel Islands and all UK Offshore Islands will take 5-7 working days.
UK EXPRESS DELIVERY
Express delivery is only available to the UK mainland (excluding the Highlands) taking 1 -2 working days, if you order before 1 2:00pm GMT Monday to Thursday, and costs £5. Unfortunately express delivery is not available for Ireland, Highlands, Channel Islands and all UK Offshore Islands. Signature is required on receipt.
We currently deliver to over Western Europe on special request. Delivery beyond Western Europe is not presently available.
A standard delivery service is available and we aim to deliver your order within 3-7 working days. However, if for any reason your parcel does not reach you in the stated time, please allow up to 15 working days from the date you have received your dispatch email to contact our Customer Service Dept.
All purchases will be made in pounds Sterling (£) and International credit card providers or banks will determine the exchange rate as required.
PLEASE NOTE, ANY ADDITIONAL DUTY OR CUSTOMS CHARGES APPLICABLE IN THE DESTINATION COUNTRY ARE PAYABLE DIRECTLY BY THE RECIPIENT.
TRACKING YOUR DELIVERY
You can track your order at any time by logging into the ‘My Account’ section of the site, selecting order history and clicking on the appropriate order.
PROBLEMS WITH DELIVERY
If you are not in when our courier tries to deliver and they cannot find a safe location to leave the package, they will leave a card and then attempt to deliver 2 more times, usually on the following working days. To arrange a more convenient redelivery day, please follow the instructions on the card left by the courier.
USING AN ALTERNATIVE DELIVERY ADDRESS TO THE BILLING ADDRESS OF YOUR DEBIT/ CREDIT CARD
You can have your order delivered to a different address to the billing address of your debit/ credit card. You can enter the delivery address at checkout. Please ensure however that all details are correct before you checkout as amendments to your delivery details cannot be made once your order has been placed
ORDERS REQUESTED TO BE LEFT IN A SAFE LOCATION
If you wish to have an order left in a secure, safe location you should contact us as soon as you have placed your order with your request. Sometimes this may not be possible, but please note that
ANY ORDERS LEFT AS REQUESTED BY YOURSELF IN A SAFE LOCATION IS AT YOUR OWN RISK and Select will not be liable to compensate orders that are damaged or lost.
A working day is referred as Monday to Friday. Saturday, Sunday and Bank Holidays are not classed as working days. Express delivery orders placed on Saturday, Sunday and Bank Holidays will be dispatched within the next 1 -2 working days accordingly.
DELIVERY AREAS IN THE UK
We deliver to UK mainland, Ireland, Highlands, Channel Islands and all UK Offshore Islands but currently we regret we do not deliver to BFPO and PO Box addresses.